Optical Branch Manager

4 weeks ago


Wimborne Minster, Dorset, United Kingdom Health Care Personnel Full time
Job Description

This esteemed optical group is seeking a highly skilled Assistant Optical Manager to join their team. With a rich history spanning nearly 100 years, the company has built a reputation for delivering exceptional service and fostering patient loyalty.

As a result of their recent success, this is an excellent opportunity for an optical assistant or supervisor to develop their career with one of the UK's most prestigious optical groups.

Main Responsibilities
  • Ensure practice efficiency and compliance with organisational procedures.
  • Deliver total customer satisfaction with products and services.
  • Lead effectively, motivating, supporting, training, and developing staff.
  • Realise the full potential of the practice in terms of patient numbers and sales targets.
  • Achieve maximum profitability.
  • Be responsible for quality control in all areas.
  • Manage stock control.
  • Maintain exceptional standards of cleanliness and presentation throughout the practice.
  • Be responsible for health and safety standards across the practice.
  • Collaborate with the Marketing Department to maximise marketing effectiveness at a local level.
  • Drive cost efficiencies.
  • Dispense spectacles to prescriptions.
  • Ensure that the sale and supply of spectacles and Contact Lenses only takes place under the supervision of a registered optician for children under the age of 16 years and those who are registered sight impaired (partially sighted) or severely sight impaired (blind).
Personal Specification - Skills, Knowledge, and Experience
  • Previous management experience would be desirable, or a proven track record of developing and supporting staff.
  • Strong background in customer service.
  • Experience of driving business performance such as sales, customer satisfaction, and cost efficiencies.
  • Strong leader, able to motivate and engage with staff at all levels.
  • Excellent verbal and written communication skills.
  • Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion.
  • Positive and outgoing.
  • Flexibility – able to be flexible on days worked and provide cover to other practices.
  • Well-presented and professional.
  • Attention to detail.

Job Type: Full-time, Permanent

Pay: £20,000.00-£24,000.00 per year

Additional Pay: Bonus scheme

Benefits: Company events, Company pension, Employee discount, Private dental insurance, Private medical insurance, Sick pay, Store discount

Schedule: 8 hour shift, Day shift, Monday to Friday, Weekend availability

Ability to Commute/Relocate: Wimborne: reliably commute or plan to relocate before starting work (required)

Experience: Optical Supervisory: 1 year (required)

Work Location: In person



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