Optical Practice Manager
1 month ago
This esteemed optical group is seeking a highly skilled and experienced Optical Manager to lead their highly successful practice. With a rich history spanning nearly 100 years, the company has built a reputation for delivering exceptional quality of service and fostering patient loyalty.
Main Responsibilities:- Ensure practice efficiency and compliance with organisational procedures
- Deliver total customer satisfaction with products and services
- Lead and motivate staff, providing training and development opportunities
- Realise the full potential of the practice in terms of patient numbers and sales targets
- Achieve maximum profitability
- Ensure quality control in all areas
- Manage stock control and maintain exceptional standards of cleanliness and presentation
- Oversee health and safety standards across the practice
- Collaborate with the Marketing Department to maximise marketing effectiveness at a local level
- Drive cost efficiencies and improve business performance
- Previous management experience or a proven track record of developing and supporting staff
- Strong background in customer service and a passion for delivering exceptional patient care
- Experience of driving business performance and achieving sales, customer satisfaction, and cost efficiencies
- Strong leadership skills, with the ability to motivate and engage staff at all levels
- Excellent verbal and written communication skills
- Ability to put the customer first and act in a professional manner in all situations
- Positive and outgoing, with a flexible approach to working hours and a willingness to provide cover to other practices
- Job Type: Full-time, Permanent
- Pay: £22,000.00-£29,000.00 per year
- Additional Pay: Bonus scheme
- Benefits: Company events, Company pension, Employee discount, Private dental insurance, Private medical insurance, Sick pay, Store discount
- Schedule: 8 hour shift, Day shift, Monday to Friday, Weekend availability
- Ability to commute/relocate: Wimborne, Dorset: reliably commute or plan to relocate before starting work
- Experience: Optical Management: 3 years
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