Optical Practice Leader

4 days ago


Wimborne Minster, Dorset, United Kingdom Health Care Personnel Full time

Join a highly respected optical group with a rich history of delivering exceptional patient care and loyalty. As an Optical Practice Leader, you will be instrumental in driving the success of our practice by ensuring operational efficiency, customer satisfaction, and staff development.

Main Responsibilities:

  • To ensure effective management of the practice, adhering to organisational procedures and standards.
  • To provide outstanding customer service, meeting or exceeding customer expectations.
  • To lead and motivate staff, fostering a positive and supportive work environment.
  • To drive business performance, achieving sales targets, and improving profitability.
  • To maintain high standards of quality control, stock management, and health and safety.
  • To collaborate with the Marketing Department to enhance marketing effectiveness at a local level.
  • To identify and implement cost-saving initiatives.
  • To dispense spectacles to prescriptions, ensuring compliance with regulations.
  • To oversee the sale and supply of spectacles and contact lenses, adhering to regulatory requirements.

Requirements:

  • Proven leadership experience, preferably in a retail or healthcare setting.
  • Strong background in customer service, with a focus on delivering exceptional experiences.
  • Experience in driving business performance, with a track record of achieving sales targets and improving profitability.
  • Excellent communication and interpersonal skills, with the ability to motivate and engage staff.
  • Ability to prioritise tasks, manage multiple projects, and meet deadlines.
  • Flexibility to work varying shifts, including weekends, and provide cover for other practices when needed.

Benefits:

  • A competitive salary range of £25,000-£29,000 per year.
  • A comprehensive bonus scheme, reflecting individual and team performance.
  • Company events and social activities, promoting teamwork and camaraderie.
  • A company pension scheme, ensuring financial security in retirement.
  • Private dental insurance, protecting employees' oral health.
  • Private medical insurance, providing peace of mind in times of need.
  • Sick pay, supporting employees during periods of illness.
  • Store discount, offering employees exclusive access to products and services.

Location:

The role is based in Wimborne, Dorset, requiring reliable commutes or relocation before starting work.

Experience:

We seek a highly experienced Optical Manager, with a minimum of 3 years' experience in a similar role.



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