Fostering Liaison Specialist

2 days ago


Chorley, Lancashire, United Kingdom FCA Full time

About FCA:

Foster Care Associates (FCA) is an established fostering agency that forms part of the Polaris Community - one of the UK's largest leading communities of children's service providers. Our purpose remains the same; 'to make a positive and lasting difference for children, families and communities', and it is underpinned by a series of values designed to help us assist children and young people to reach their full potential.

Our first office was in the Worcestershire countryside, and that is still where our Head Office is today. We have come a long way since those early days. Over the years, FCA has built a strong reputation for excellence, and now offers a wide range of services to children and families.

As a Referral Coordination Specialist, you will be a first point of call for existing foster parents and will promote a high quality, professional service the referral teams offer when assisting with the referrals of children and young people, and offer excellent support for our foster parents.

Key Responsibilities:

  • Respond promptly and efficiently to referral inquiries and requests.
  • Represent FCA professionally with expert knowledge.
  • Maintain the existing referral system - Charms
  • Coordinate referrals to local authority commissioning departments efficiently.
  • Ensure effective homes are identified by matching needs with available resources.
  • Prioritise the safety of children through liaison with social workers and foster parents.
  • Update and maintain vacancy records accurately using both manual and electronic systems.

Requirements:

  • Maintain knowledge of regulations and statutes relevant to family fostering.
  • Ensure service provision meets National Minimum Standards and Fostering Regulations.
  • Report concerns regarding child protection promptly following FCA policies.
  • Assess and understand the needs of children requiring foster care homes.
  • Collaborate closely with social workers and foster parents to ensure suitable matches.
  • Utilise comprehensive knowledge of foster carer profiles, matching and capabilities.
  • Coordinate with local authorities to align local requirements with available resources.
  • Prioritise the well-being and safety of children during the matching process.

Skills and Qualifications:

  • Strong organisational skills with attention to detail.
  • Ability to manage multiple tasks and prioritise effectively.
  • Experience in maintaining records and managing data.
  • Proficiency in using Microsoft Office (Word, Excel, Outlook).
  • Familiarity with database management and electronic record-keeping systems.
  • Capability to learn new software and systems quickly.
  • Excellent communication skills, both verbal and written.
  • Strong ability to build and maintain professional relationships with Local Authorities, Foster Parents etc
  • Empathetic and compassionate approach when dealing with sensitive situations.

What We Offer:

  • 30 days' Annual Leave + Bank Holidays, Company Pension, Life Assurance x2, Employee Discount Scheme, Medical Cash Plan & On-Site Free Parking


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