Hotel Operations Manager

2 weeks ago


Blackpool, United Kingdom Britannia Hotels Full time

Hotel Operations Manager

We are seeking a skilled Hotel Operations Manager to oversee the smooth running of our hotel in the absence of the manager. As a key member of our team, you will be responsible for ensuring the hotel operates efficiently and effectively, providing excellent customer service to our guests.

Key Responsibilities:

  • Assist all departments as and when required
  • Provide excellent customer service to our guests
  • Manage various situations with confidence
  • Oversee different departments when needed

Requirements:

  • Experience running a shift as a duty manager in a hotel
  • Excellent communication skills with both employees and guests
  • Hands-on, can-do attitude

Benefits:

  • Attractive salary
  • Career development opportunities throughout the UK
  • Significant staff discount rates when staying at one of our hotels
  • 50% discount off food and drink if staying at one of our hotels
  • Friends and family hotel stay discounts
  • Reduced membership at our Leisure clubs
  • Free meals on duty (when applicable)
  • Employee referral scheme
  • Free Uniform (if applicable to your role)
  • Up to 28 days holiday including bank holidays per annum
  • Auto enrolment pension scheme

About Us:

We are an equal opportunities employer and require all employees to provide evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies.


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