Hotel Operations Manager

3 days ago


Blackpool, Blackpool, United Kingdom RBH Full time

We are seeking a highly motivated and organized Hotel Operations Manager to join our team at Holiday Inn Blackpool.

Overview

Holiday Inn Blackpool is part of a wider regeneration project for Blackpool, including retail units and improved public transport links. We are a four-star hotel with 144 bedrooms, three meeting rooms, and a well-renowned restaurant Marco Pierre White New York Italian.

About the Role

This is an exciting opportunity for an experienced Hotel Operations Manager to lead our Housekeeping team and ensure that we deliver outstanding guest service. As a key member of our management team, you will be responsible for maintaining high standards throughout the hotel, managing your team effectively, and ensuring that all Health & Safety obligations are complied with.

Key Responsibilities

  • Lead the Housekeeping team to deliver exceptional guest service
  • Maintain high standards throughout the hotel, including public areas and bedrooms
  • Manage your team effectively, providing coaching and development opportunities
  • Ensure that all Health & Safety obligations are complied with and relevant training takes place
  • Monitor and maintain accurate records of guest amenities, linen, and cleaning schedules
  • Work closely with other departments to ensure seamless operations

Requirements

  • Previous experience in a similar role, ideally within the hospitality industry
  • Strong leadership and communication skills
  • Ability to work flexibly, including evenings, weekends, and bank holidays
  • Excellent problem-solving and decision-making skills
  • Knowledge of COSHH guidelines and health & safety protocols

Benefits

  • Competitive salary: £25,000-£30,000 per annum
  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Pension scheme
  • Free meals on duty saving you over £1,000 per year
  • Share of Service Charge

About Us

RBH Hospitality Management is an equal opportunities employer, committed to diversity and inclusion. We believe that our people are our biggest assets and understand the value in putting them first. We offer a supportive and dynamic work environment, with opportunities for career development and growth.



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