Customer Service Representative
1 month ago
We are seeking a skilled Customer Service Advisor to join our team at Greenbean in Durham. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide accurate and helpful information to customers regarding their savings accounts and personal information
- Work on internal systems to efficiently manage customer interactions
- Deliver outstanding customer care and ensure customer satisfaction
Requirements:
- Previous customer service experience or call centre background
- Ability to work flexible shift patterns, including weekends and evenings
- Strong communication and problem-solving skills
- Ability to pass a credit check and DBS check
What We Offer:
- Competitive hourly rate of £11.44, increasing to £12.30 after 12 weeks
- Immediate start dates available
- Opportunity to work in a dynamic and supportive team environment
If you are a motivated and customer-focused individual looking for a new challenge, please apply now and a member of our team will be in touch.
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