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Staines-upon-Thames, Surrey, United Kingdom Wates Group Full timeThe RoleWe are seeking an experienced Resident Liaison Officer to join our Planned Maintenance division within the Wates Group. As a key member of our team, you will be responsible for delivering exceptional customer service to our residents across multiple sites.Key ResponsibilitiesEstablish and manage the Tenant/Customer/Resident Liaison Service across...
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Resident Liaison
2 months ago
{"h1": "Front of House Hire", "p": "Cobalt Recruitment are assisting a leading Build to Rent business in their search for a front of house hire for a luxurious BTR development in Manchester. The ideal candidate will have a professional background in property, student accommodation, hospitality, or customer service.", "ul": [{"li": "Face-to-face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe, and at home"}, {"li": "Conducting customer viewings and tours"}, {"li": "Undertaking pre-let inspections and scheduled inspections of communal areas"}, {"li": "Logging receipt and collection of customer parcels"}, {"li": "Building security and resident administration in line with GDPR"}, {"li": "Arranging and hosting events for residents"}, {"li": "Logging and reporting all Health and Safety tasks"}, {"li": "Administrative duties predominantly revolving around reports producing system reports"}], "h2": "Requirements", "ul": [{"li": "Demonstrable experience of working in a customer-facing role; hospitality/property/customer service background"}, {"li": "Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site"}, {"li": "Continually strives to improve knowledge, skills, and abilities to produce the best results"}, {"li": "A flexible approach, dedication to working well in a team"}, {"li": "Positive attitude and ability to go above and beyond for residents with little supervision"}, {"li": "Proficient with common software eg Microsoft/Windows etc"}, {"li": "Excellent communication skills, including written and verbal English and numeracy"}, {"li": "Experience with events desirable"}], "p": "This is a permanent position that works on a rota system and will require 1 Saturday every 3 weeks, that you will get TOIL for. This is an excellent opportunity to cement yourself within a market leading company in the build-to-rent industry. If you have relevant experience and you are looking to progress your career within property, then apply now.", "h3": "About the Company", "p": "Cobalt Recruitment are a leading recruitment agency in the property industry, assisting businesses in finding the best talent for their teams.", "p": "We are passionate about delivering exceptional service to our clients and candidates, and we are committed to building long-term relationships with our clients and candidates.", "p": "If you are looking for a new challenge and want to work with a company that values your skills and experience, then apply now.", "h3": "How to Apply", "p": "To apply for this role, please submit your CV and a cover letter outlining your experience and qualifications for the position.", "p": "We look forward to hearing from you.", "p": "Best regards, Cobalt Recruitment"}