Technical Solutions Strategist

1 week ago

London, Greater London, United Kingdom Cyara Full time
About the Role

As a Senior Solution Architect at Cyara, you will play a crucial role in designing and implementing innovative customer experience (CX) solutions that drive business growth and customer satisfaction.

Your primary responsibility will be to work closely with sales teams to understand prospective customers' complex requirements and design tailored solutions that showcase the value of Cyara's testing and monitoring capabilities.

You will engage with customer stakeholders to gather requirements, discuss potential solutions, and provide expert advice on Cyara's platform. Your strong technical acumen and ability to integrate complex systems will enable you to architect and propose solutions that meet customers' technical needs.

In this role, you will also collaborate with cross-functional teams to ensure seamless operation and optimization of customers' CX strategies.

Key Responsibilities
  • Develop and present customized demonstrations of Cyara's platform to highlight its value in improving CX testing and monitoring.
  • Architect and propose solutions that integrate Cyara's platform with customers' existing technology stacks.
  • Engage with customer stakeholders to gather requirements and discuss potential solutions.
  • Provide expert advice on Cyara's capabilities and respond to technical queries during the sales process.
  • Stay updated with the latest developments in CX technologies and industry best practices.
About You

We are looking for an experienced Solutions Architect who possesses:

  • 7+ years of experience in a presale's role presenting to C and V level prospects.
  • Bachelor's degree in computer science, Information Technology, or related field experience.
  • Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a focus on CX, call centre, IVR, or related technologies.
  • Strong technical acumen, excellent communication and presentation skills, and the ability to design solutions and integrate complex systems.
  • A consultative approach to addressing customer needs and a willingness to travel as needed.
Why Choose Cyara?

Cyara is a global leader in Automated CX Assurance Platforms, committed to delivering excellence in customer experience. Our company values - Deliver Excellence, Innovate Boldly, Integrity First, and Embrace Curiosity - guide our culture and shape everything we do. As a member of our team, you will have the opportunity to work with a group of passionate individuals who share common goals and value expertise.

We offer a competitive salary range of $120,000 - $180,000 per year, depending on location and experience. This estimate includes additional benefits such as flexible work environment, comprehensive health insurance, retirement plan, and professional development opportunities. Join us and become part of a dynamic team that prioritizes diversity, equity, and inclusion.

  • Technical Solutions Strategist

    2 weeks ago

    London, Greater London, United Kingdom Harrison Scott Associates Full time

    About the RoleThe Technical Solutions Strategist will be responsible for leading the design and implementation of our document management solutions. This includes working closely with our clients to understand their business needs and developing innovative solutions to meet those needs.You will have experience working with enterprise implementations of ECM,...

  • Technical Solutions Strategist

    19 hours ago

    London, Greater London, United Kingdom Sonar Full time

    Role OverviewWe are seeking a highly skilled Technical Solutions Strategist to join our team at Sonar. In this role, you will be responsible for defining and executing strategic plans for building Sonar's leadership in the partner ecosystem through go-to-market (GTM) engagements with targeted players in the DevOps ecosystem.You will work closely with other...

  • Technical Solutions Strategist

    1 week ago

    London, Greater London, United Kingdom Orange Business Full time

    **About the Role**We are seeking a highly skilled Technical Solutions Strategist to join our team at Orange Business. As a key member of our DevOps team, you will play a crucial role in enhancing organizational and operational efficiency for our customers by leveraging your expert knowledge.The ideal candidate will have a strong understanding of Agile...

  • Business Solutions Strategist

    19 hours ago

    London, Greater London, United Kingdom Thomson Reuters Full time

    We are seeking a highly skilled Business Solutions Strategist to join our team at Thomson Reuters. As a Business Solutions Strategist, you will have the opportunity to work with our industry-leading products and services, including specialized information-enabled software and tools for legal, tax, accounting, and compliance professionals.Job DescriptionThe...

  • AI Solutions Strategist

    1 week ago

    London, Greater London, United Kingdom E-Solutions Full time

    Job Title: AI Solutions StrategistWe are seeking a seasoned AI expert to drive innovation and strategic direction in our contact center operations. This role combines technical expertise with strategic thinking to shape the future of customer experience through artificial intelligence.Key Responsibilities:Lead the strategic vision for AI implementation in...

  • Cloud Solution Strategist

    7 days ago

    London, Greater London, United Kingdom Amazon Full time

    Job Title: Cloud Solution StrategistWe are seeking a highly skilled and experienced Cloud Solution Strategist to join our team at Amazon.This is an exciting opportunity to work with AWS partners, architecting enterprise-grade cloud solutions, and delivering value to customers in New Zealand.About the Role:You will be responsible for helping AWS partners...

  • Senior Technical Strategist

    2 weeks ago

    London, Greater London, United Kingdom Set2Recruit Full time

    Set2Recruit Seeking a Senior Technical StrategistAs a leading, award-winning mutual insurer in the UK, we are seeking a highly skilled Senior Technical Strategist to lead the design and implementation of IT solutions. This individual will be responsible for ensuring that technical architecture principles are met for IT system developments.The ideal candidate...

  • Technical Solutions Consultant

    2 weeks ago

    London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job OverviewVertex IT Solutions Ltd is seeking a Technical Solutions Consultant to join our team. As a Senior IT Strategist, you will be responsible for developing and implementing IT strategies for our clients.This is a unique opportunity for a technically savvy individual to make a real impact in the industry. We are looking for someone with a strong...

  • Cloud Solutions Strategist

    2 weeks ago

    London, Greater London, United Kingdom Amazon Full time

    Senior Cloud Solutions StrategistEstimated Salary: $150,000 - $200,000 per year.We are seeking an experienced Senior Cloud Solutions Strategist to join our team. As a key member of our startup enablement group, you will be responsible for developing and implementing cloud-based solutions that meet the needs of startups in Europe.The ideal candidate will have...

  • Innovation Strategist

    3 weeks ago

    London, Greater London, United Kingdom Hyper Recruitment Solutions Ltd Full time

    We are seeking an Innovation Strategist - Clinical Solutions to join our team on a 12-month contract. As an Innovation Strategist, you will be responsible for developing and evaluating new solutions for clinical innovation, such as:TelemedicineWearables/devices/sensorseConsenteCOAOther digital solutions to be implemented during study designThis role offers a...

  • AWS Solution Strategist

    7 days ago

    London, Greater London, United Kingdom Amazon Full time

    Key ResponsibilitiesThe successful AWS Solution Strategist will be responsible for creating and executing technical strategies alongside sales and business development teams. Key responsibilities include building and migrating applications, software, and services on the AWS platform, educating customers on the value proposition of AWS, and participating in...

  • Cloud Solutions Strategist

    2 months ago

    London, Greater London, United Kingdom Amazon Full time

    Job DescriptionAt Amazon, we're seeking a talented Cloud Solutions Strategist to support our customers' creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, and Serverless.The ideal candidate will have a direct impact on how customers gain...

  • Solution Strategist

    19 hours ago

    London, Greater London, United Kingdom Yoobic, Ltd. (Italy) Full time

    Job DescriptionWe are seeking an experienced Solution Strategist to join our team at Yoobic, Ltd. (Italy). As a key member of our sales team, you will play a crucial role in driving frontline transformation strategies and building return on investment business cases for our clients.Key Responsibilities:Craft compelling stories using in-depth product...

  • Technical Product Strategist

    7 days ago

    London, Greater London, United Kingdom SkyCell AG Full time

    **Technical Product Strategist Job Description**We are seeking an experienced Technical Product Strategist to join our team at SkyCell AG. As a key member of our product development team, you will be responsible for driving innovation and growth in our AI-Driven supply chain solutions.Responsibilities:Develop and implement product roadmaps that align with...

  • Lead Engineer and Technical Strategist

    1 week ago

    London, Greater London, United Kingdom Opus Recruitment Solutions Full time

    Opportunities at Opus Recruitment SolutionsWe are looking for a Lead Engineer and Technical Strategist to join our team. The ideal candidate will have a strong technical background in software development, with experience in leading teams and making technical decisions.You will be responsible for providing technical leadership and direction to the Technology...

  • Technical Product Strategist

    2 weeks ago

    London, Greater London, United Kingdom Oliver Bernard Full time

    Product Strategist PositionWe're looking for a highly skilled Technical Product Strategist to join Oliver Bernard's team. As a specialist, you'll be responsible for developing and implementing product strategies that align with our business goals.Your key responsibilities will include:Driving product roadmaps and innovation initiatives.Liaising with...

  • Lead Salesforce Solutions Strategist

    2 weeks ago

    London, Greater London, United Kingdom TECHOHANA Full time

    About the RoleThe successful candidate will work closely with the VP of Engineering to plan and strategize for the upcoming year. As a Lead Salesforce Solutions Strategist, you will design complex solutions and liaise directly with the technical team to ensure best practice is maintained. This role requires technical leadership, as you will be responsible...

  • IT Solutions Strategist

    19 hours ago

    London, Greater London, United Kingdom CareerArc Full time

    Career OpportunityWe are seeking a highly skilled IT Solutions Strategist to join our team at CareerArc in London, England.The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.Job Description:Develop and deliver high-quality presentations and product demonstrations to prospective clients and customers.Provide...

  • Technical Cloud Strategist

    1 week ago

    London, Greater London, United Kingdom Tenth Revolution Group Full time £700

    Job Title: Technical Cloud StrategistAbout the Role:As a Technical Cloud Strategist at Tenth Revolution Group, you will be responsible for developing and implementing cloud strategies that align with our clients' business objectives. You will work closely with our sales and delivery teams to identify opportunities and provide technical expertise to drive...

  • Business Solution Strategist

    4 weeks ago

    London, Greater London, United Kingdom Conspicuous Full time

    We're looking for a Business Solution Strategist to design and implement innovative solutions at Conspicuous.As a Dynamics 365 Business Central expert, you'll work closely with senior stakeholders and project teams to deliver results-driven solutions.Provide guidance on project implementation.Support business development through technical expertise.Leverage...