Luxury Accommodation Attendant

1 day ago


Broadway, Worcestershire, United Kingdom Farncombe Estate Full time

We are seeking an experienced Room Attendant to join our team at Farncombe Estate, a highly exclusive hotel in the heart of the Cotswolds.

About Us

As the only 5 AA Red Star hotel in the area, we offer a truly luxurious experience to our guests. Our hotel features eight stunning suites, a ballroom for special occasions, and beautiful surroundings that inspire relaxation.

The Role

This is a permanent contract position, working 14 hours per week over four days. The typical shift hours are from 6 pm to 9:30 pm, including weekends.

Job Description
  • Assist with daily housekeeping tasks, ensuring high standards of cleanliness and organization.
  • Provide exceptional customer service to our guests, responding promptly to their needs and requests.
  • Collaborate with other departments to ensure seamless delivery of services.

Key Requirements:

  • Previous experience in luxury hospitality or a related field.
  • An ability to multitask, prioritize tasks, and work efficiently under pressure.
  • A commitment to providing excellent customer service and ensuring guest satisfaction.
Benefits

We offer a competitive salary of £12-£12.20 per hour, depending on experience, plus tips, meals on duty, and uniform provided. Additionally, you will enjoy:

  • Up to 35 days' annual leave (pro-rata) after five years of service.
  • A celebration birthday lunch in one of our restaurants.
  • Access to onsite mental health first aiders and employee assistance programs.
  • Free wellbeing resources, including online exercise classes, mindfulness tools, and nutritious recipes.
  • Hundreds of High Street discounts and cash back rewards via Hospitality Rewards.
  • Estate discounts on dining, stays, wine, spa products, and more.
  • Recognition and reward programs for outstanding performance.

Farncombe Estate is a member of the Hoteliers Charter, committed to providing a workplace built on respect, fairness, equality, diversity, and opportunity. We prioritize wellness and career development for all employees.



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