Luxury Accommodation Attendant
1 day ago
We are seeking an experienced Room Attendant to join our team at Farncombe Estate, a highly exclusive hotel in the heart of the Cotswolds.
About UsAs the only 5 AA Red Star hotel in the area, we offer a truly luxurious experience to our guests. Our hotel features eight stunning suites, a ballroom for special occasions, and beautiful surroundings that inspire relaxation.
The RoleThis is a permanent contract position, working 14 hours per week over four days. The typical shift hours are from 6 pm to 9:30 pm, including weekends.
Job Description- Assist with daily housekeeping tasks, ensuring high standards of cleanliness and organization.
- Provide exceptional customer service to our guests, responding promptly to their needs and requests.
- Collaborate with other departments to ensure seamless delivery of services.
Key Requirements:
- Previous experience in luxury hospitality or a related field.
- An ability to multitask, prioritize tasks, and work efficiently under pressure.
- A commitment to providing excellent customer service and ensuring guest satisfaction.
We offer a competitive salary of £12-£12.20 per hour, depending on experience, plus tips, meals on duty, and uniform provided. Additionally, you will enjoy:
- Up to 35 days' annual leave (pro-rata) after five years of service.
- A celebration birthday lunch in one of our restaurants.
- Access to onsite mental health first aiders and employee assistance programs.
- Free wellbeing resources, including online exercise classes, mindfulness tools, and nutritious recipes.
- Hundreds of High Street discounts and cash back rewards via Hospitality Rewards.
- Estate discounts on dining, stays, wine, spa products, and more.
- Recognition and reward programs for outstanding performance.
Farncombe Estate is a member of the Hoteliers Charter, committed to providing a workplace built on respect, fairness, equality, diversity, and opportunity. We prioritize wellness and career development for all employees.
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