Relaxation and Wellness Attendant

6 days ago


Broadway, Worcestershire, United Kingdom The Lygon Arms Full time

The Lygon Arms is a historic coaching inn nestled in the heart of Broadway village, renowned for its rich history and tranquil atmosphere. Our spa, tucked away in a secluded pocket, offers a serene escape from the world. With 86 unique bedrooms, beautiful gardens, and relaxed dining experiences, our hotel provides the perfect blend of relaxation and luxury.

Key Highlights:

  • Annual salary: £24,960
  • Service charge circa £2,500 (non-contractual)
  • Meals included while on duty
  • Employee recognition awards
  • Cashback healthcare cover after probation
  • Continued career development with recognized training providers
  • Generous friends and family rate at Iconic Luxury Hotels
  • 25% discount on all food and beverage
  • Discount on spa treatments and products
  • Refer a friend incentive
  • Team social events and seasonal gifts
Job Description

About the Role:

This is an exciting opportunity to join our team as a Relaxation and Wellness Attendant. The successful candidate will be responsible for maintaining the highest standards of hygiene and cleanliness throughout the spa.

Responsibilities:

  • This role involves working a range of shifts, including weekends, across 5 days out of 7.
  • To ensure changing room areas and the swimming pool are clean and tidy every 30 minutes.
  • Maintain the cleanliness of all fitness equipment and promote teamwork and flexibility.
  • Report any maintenance faults to the Spa Manager.
  • Provide excellent customer service, assisting guests and members with queries and referring to senior management when necessary.
  • Take ownership of pool testing, monitor pool water records, and file accordingly.
  • Ensure the plant room remains safe, tidy, and free from hazards.
About You

We are looking for an individual who possesses:

  • Experience in delivering high standards of face-to-face customer service
  • A keen eye for detail, organisational skills, and a well-presented appearance


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