Clinical Coordinator

10 hours ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time

Job Title: Clinical Coordinator

Job Summary:

We are seeking an experienced Clinical Coordinator to join our team at University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). The successful candidate will be responsible for managing appointments and booking activities across the Division of Women's and Children's Services, including the Children and Young People's Gender Service (South West) and other paediatric medical specialties.

Main Responsibilities:

  • Support the triaging of referrals by liaising with key clinical staff
  • Manage patient communications via telephone and Trust systems to create letters, emails, and text reminders
  • Act as a point of contact for queries from clinical and non-clinical staff
  • Liaise with clinical and non-clinical teams across the division via telephone and email
  • Escalate patient queries, capacity problems, and general issues to the role's line manager or relevant clinical staff as appropriate
  • Communicate changes to clinics and appointments to patients as instructed, often at short notice

Requirements:

  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person

About Us:

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston, and beyond.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package

How to Apply:

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. To apply, please submit your application through our website.



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