Clinical Coordinator

2 days ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Full time
Job Summary

We are seeking an experienced and skilled Clinical Coordinator to join our team at University Hospitals Bristol and Weston NHS Foundation Trust (UHBW). The successful candidate will be responsible for managing appointments and booking activities across the Division of Women's and Children's Services, with a focus on the Children and Young People's Gender Service (South West) and other paediatric medical specialties.

Main Responsibilities
  • Support the triaging of referrals by liaising with key clinical staff
  • Manage patient communications via telephone and Trust systems to create letters, emails, and text reminders
  • Act as a point of contact for queries from clinical and non-clinical staff
  • Liaise with clinical and non-clinical teams across the division via telephone and email
  • Escalate patient queries, capacity problems, and general issues to the role's line manager or relevant clinical staff as appropriate
  • Communicate changes to clinics and appointments to patients as instructed, often at short notice
About the Role

This is an exciting opportunity to join a dynamic team at UHBW, where you will have the chance to make a real difference in the lives of our patients. As a Clinical Coordinator, you will be working closely with the Assistant Performance and Operations Manager to deliver efficient services in the Children's Hospital.

Requirements
  • Clerical/administrative experience, including filing and/or reception
  • Experience of dealing with the public, both on the telephone and in person
What We Offer

As a valued member of our team, you will have access to a range of benefits, including professional development opportunities, a supportive working environment, and a competitive salary package.


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