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Clinical Coordinator

2 months ago


Bristol, Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

Job Summary

We are seeking a highly organized and detail-oriented Clinical Coordinator to join our Adult Audiology Admin team. As a key member of our team, you will play a vital role in ensuring the smooth running of our patient journey by coordinating administrative processes and providing exceptional support to our patients and audiologists.

Key Responsibilities

  • Manage patient communications, including creating letters, emails, and text reminders, to ensure timely and effective communication.
  • Act as a point of contact for queries from clinical and non-clinical staff, providing accurate and timely information.
  • Liaise with clinical and non-clinical teams across the Trust to facilitate effective communication and collaboration.
  • Escalate patient queries, capacity problems, and general issues to the role's line manager or relevant clinical staff as appropriate.
  • Communicate changes to clinics and appointments to patients as instructed, often at short notice.

About Us

University Hospitals Bristol and Weston NHS Foundation Trust is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites. We are committed to delivering excellent care to the people of Bristol, Weston, and beyond, and we are proud to be a forward-thinking multi-award-winning Trust.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A commitment to diversity and inclusion
  • A comprehensive benefits package

Requirements

To be successful in this role, you will need to possess excellent communication and organizational skills, as well as the ability to work effectively in a fast-paced environment. You will also need to be able to maintain confidentiality and handle sensitive information with discretion.