Store Operations Manager
4 weeks ago
We are seeking a highly motivated and experienced Assistant Manager to join our team at Foot Locker. As a key member of our store leadership team, you will be responsible for driving sales and maximizing profit goals for a specific store. You will also be responsible for coaching and motivating your team to deliver exceptional customer service and ensuring high levels of customer satisfaction.
Key Responsibilities
Coaching and motivating your team to drive sales and deliver exceptional customer service
Ensuring high levels of customer satisfaction by being knowledgeable on all products offered and teaming up with co-workers to provide excellent sales service
Delivering sales, customer experience, merchandising, visual, and operational expectations
Act as a partner between customers, sales associates, and store leadership
Maintaining an awareness of all product knowledge and current or upcoming product trends
Contributes to a positive and inclusive work environment
Requirements
Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
Initiates completion of tasks or activities without necessary supervision
Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
High level of ethics, values, integrity, and trust
Flexible availability – including nights, weekends, and holidays
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