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Retail Team Lead

2 months ago


London, Greater London, United Kingdom Aveda Full time
Aveda is seeking a dynamic and inspirational Retail Team Lead to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. This is a fantastic opportunity for a self-starter with a flair for business planning and a passion for coaching others to reach their full potential. As a Retail Team Lead, you will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package. You will be responsible for providing inspirational, authentic and personalized customer service, setting sales and customer service targets, sales analysis and staff scheduling, inventory and facilities management, cash reconciliation, leading a team to achieve sales and customer service targets, creating and executing in-store events, and working retail hours including days, nights, weekends and special events in a fast-paced work environment.

You will also have the opportunity to work with retail point-of-sale software and be proficient in Microsoft office. We offer a comprehensive benefits package, including a salary of approximately £40,000 - £45,000 per annum, depending on experience.

If you are an ambitious and results-driven individual with a passion for retail and customer service, this could be the perfect role for you. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.