Public Sector Account Manager
4 weeks ago
This is a remote position that requires a strong understanding of public sector procurement processes and a proven track record of developing and maintaining relationships with government entities and nonprofit organizations.
Job Summary:As a Public Sector Account Manager at Excis Compliance Ltd., you will play a crucial role in driving our growth in the public sector by positioning our world-class IT services and compliance solutions to meet the unique needs of the public sector.
Key Responsibilities:- Develop and maintain strong, trusted relationships with public sector clients, including government agencies, educational institutions, and nonprofits.
- Serve as the primary point of contact, ensuring exceptional customer service and aligning our services with client needs.
- Conduct regular client meetings and satisfaction reviews to identify new opportunities for growth.
- Identify and pursue new business opportunities, tailoring solutions to meet the specific needs of public sector clients.
- Create and deliver customized sales proposals, bids, and presentations that align with public sector regulations and procurement processes.
- Negotiate and close contracts, ensuring all legal and compliance requirements are met.
- Achieve or exceed sales targets and revenue goals for public sector accounts.
- Collaborate with clients to understand their long-term goals and develop tailored account plans.
- Provide accurate revenue forecasts and reports on client retention and new business opportunities.
- Work closely with internal teams to ensure our services align with client objectives and deliver measurable value.
- Manage the full lifecycle of public sector contracts from inception to renewal, ensuring compliance with procurement rules and regulations.
- Oversee contract deliverables, including RFPs, RFQs, and government procurement processes.
- Ensure seamless service delivery and proactively manage contract renewals.
- Stay informed on public sector trends, legislation, and funding cycles to identify potential sales opportunities.
- Analyze market data and competitors to strategically position Excis Compliance Ltd. in the public sector market.
- Work closely with marketing, product development, and technical teams to create solutions that meet public sector requirements.
- Communicate client feedback to improve our products, services, and customer support processes.
Key Qualifications and Experience:
- Bachelor's degree in business, public administration, marketing, or a related field.
- Proven experience in sales, account management, or business development within the public sector.
- Experience managing large government accounts or federal contracts.
- Deep understanding of government procurement, contracting, and compliance requirements.
- Strong communication and presentation skills, with the ability to engage with senior stakeholders.
- Demonstrated success in managing multiple accounts and complex projects.
- Proactive, independent worker with strong problem-solving abilities.
- Familiarity with CRM and contract management software.
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