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Culinary Service Associate

2 months ago


Thornbury, South Gloucestershire, United Kingdom Château de Mercuès Full time
Job Overview

Join our team at Château de Mercuès as a Culinary Service Associate, where you will play a vital role in delivering exceptional dining experiences.

Key Responsibilities
  • Compensation based on experience.
  • Part-time, permanent role with approximately 24 hours per week, including evening and weekend shifts.
  • Shifts are 8 hours long, scheduled between 7am and 11pm.
  • Welcome guests, take their orders, and serve a variety of food and beverages.
  • Provide detailed information about the menu and make recommendations.
  • Ensure to address guests' specific needs and dietary restrictions.
  • Adhere to Health and Safety regulations as well as Food Safety standards.
  • Prepare dining areas and manage billing and payment processes.
  • Communicate effectively with team members and management.
  • Handle guest inquiries and concerns with professionalism and composure.
Qualifications
  • A committed team player with excellent communication abilities.
  • A genuine enthusiasm for the hospitality industry and culinary arts.
  • Capability to work independently and take initiative when necessary.
  • A strong desire to excel in a dynamic environment.
  • Eagerness to learn and grow within the role.
Additional Benefits
  • Receive a share of service charges and tips bi-monthly.
  • Enjoy 28 days of holiday, inclusive of public holidays.
  • Benefit from an extra paid day off to celebrate your birthday.
  • Complimentary accommodation at the castle after successfully completing the probation period.
  • Access to training programs led by both internal and external experts, along with online training resources.
  • Exclusive staff and family rates for hotel stays and discounts on food and beverages.
  • Participate in recognition programs.
  • Free uniform, meals during shifts, and complimentary parking.