Baywide Referral Coordinator/ Administrator

1 week ago


Paignton, Torbay, United Kingdom Torbay and South Devon NHS Foundation Trust Full time

Job Title

Referral Coordinator for Community Therapy Services

About the Role

We are seeking a highly organized and communicative individual to fill the Referral Coordinator role within our Community Therapy Services team. As the first point of contact, you will be responsible for managing referrals and inquiries from healthcare professionals and the public, ensuring accurate information gathering and efficient allocation of cases.

Main Responsibilities

  1. Manage referrals and inquiries from healthcare professionals and the public, gathering information to assess risks and needs.
  2. Maintain a waiting list and allocate cases as required, prioritizing work and dealing with conflicting demands.
  3. Complete reviews and maintain appropriate records, ensuring high accuracy and attention to detail.
  4. Provide comprehensive administration support to the service, team, and therapy leads, working in a busy environment and understanding complex communication needs.

Requirements

  1. Good standard of education to GCSE level (or equivalent).
  2. Computer literacy and knowledge of filing and data recording.
  3. Excellent organizational skills, with the ability to prioritize work and deal with conflicting demands.
  4. Flexible and adaptable approach, with the ability to work with minimum supervision and on own initiative.

Working for Torbay and South Devon NHS Foundation Trust

As a member of our team, you will be part of a proactive service that is flexible and creative in meeting the needs of the community. We value new ideas and are committed to providing a patient-centered approach. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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