Customer Service Manager

4 weeks ago


London, Greater London, United Kingdom Sainsbury's Supermarkets Ltd Full time

About the Role

We are seeking a highly skilled Customer and Trading Manager to join our team at Sainsbury's Supermarkets Ltd. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.

Key Responsibilities

  • Manage a team of colleagues to provide excellent customer service and achieve sales targets.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with other managers to plan and execute store operations, including stock management and visual merchandising.
  • Monitor and analyze sales data to identify trends and opportunities for growth.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A collaborative and supportive work environment.
  • Discounts on Sainsbury's products and services.

Requirements

  • Proven experience in a customer-facing role, preferably in retail.
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Basic knowledge of retail operations and stock management.

How to Apply

If you are a motivated and customer-focused individual with a passion for retail, please submit your application.



  • London, Greater London, United Kingdom Customer Labs Full time

    Job DescriptionThe Customer Service Resource Coordinator plays a crucial role in managing the Field Service Engineers' resource diary. This position requires excellent customer relations skills, commercial acumen, and the ability to develop and sustain relationships with key stakeholders.Key ResponsibilitiesManage the Field Service Engineers' resource diary...


  • London, Greater London, United Kingdom 3R Truck Service Full time

    Customer Service Executive OpportunityWe are seeking a skilled Customer Service Executive to join our team at 3R Truck Service. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring our customers receive the best possible experience.Key ResponsibilitiesAct as the primary point of contact for...


  • London, Greater London, United Kingdom Service Care Solutions Ltd Full time

    As a Field Service Technician for Service Care Solutions Ltd., you will be responsible for the installation, maintenance, and repair of arcade machines across various locations. The position is field-based and involves installation, repairing, service, and removal of the full product range. This role is vital to our business and key to ensuring that our...


  • London, Greater London, United Kingdom 3R Truck Service Full time

    As a Customer Financial Services Professional at 3R Truck Service, you will be responsible for delivering exceptional customer service and financial solutions to our clients. Your primary role will be to act as the primary point of contact for customers, handling all telephone enquiries with professionalism and courtesy.Key responsibilities include:Handling...


  • London, Greater London, United Kingdom Royal Voluntary Service Full time

    Key ResponsibilitiesProvide helpful service to customers, answering their queries and ensuring they have a positive shopping experienceOperate the EPOS system with accuracy and efficiency, maintaining a clean and organized workspaceYou will work collaboratively with a friendly team, enjoy a competitive salary of £11.72 per hour, and receive a comprehensive...


  • London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time

    About Konversational - The ServiceNow Customer Workflow ExpertsWe are seeking a highly experienced and accomplished ServiceNow Managed Services Director to join our team in this key leadership role. As a member of our Services Leadership Team, you will be responsible for defining and executing the strategic vision for our Managed Services function. This...


  • London, Greater London, United Kingdom Attewell Ltd Full time

    Attewell Ltd is a dynamic Aerospace manufacturing business based in the UK. We are seeking a Customer Service Manager to join our team, reporting to the Programs Director. This role is responsible for managing customer relationships, including customer satisfaction, orderbook review, scorecard management, and concern resolution.Main ResponsibilitiesLead a...


  • London, Greater London, United Kingdom Nyetimber Full time

    Job Title: Customer Service ManagerNyetimber is a pioneering luxury brand and multiple award-winning English sparkling wine producer. We are seeking a highly skilled Customer Service Manager to join our team.The successful candidate will be responsible for handling all customer service-related inquiries, ensuring exceptional service delivery, resolving...


  • London, Greater London, United Kingdom Harrison Scott Associates Full time

    We are seeking a Customer Service Manager to join our team at Harrison Scott Associates. This role is a fantastic opportunity for a print industry professional to take on a challenging and rewarding position.The key purpose of this role is to nurture long-term partnerships with clients by consistently delivering quality service and support. As a Customer...


  • London, Greater London, United Kingdom OMNES Full time

    Customer Service ManagerOMNES is seeking a dedicated and proactive Customer Service Manager to handle all customer inquiries and resolve any issues related to our e-commerce platform. This is a mid-senior level role, where the successful candidate will be the sole person responsible for managing the customer service function.Key Responsibilities:Act as the...


  • London, Greater London, United Kingdom Jaded London Full time

    As a key member of our customer care team, you will be responsible for ensuring seamless delivery of our products to customers. You will work closely with our team to monitor customer orders and resolve any issues that may arise. Your goal will be to provide flawless service and create engaged customers who will drive organic growth for our business.Key...


  • London, Greater London, United Kingdom HM Courts and Tribunals Service Full time

    Job OverviewHM Courts and Tribunals Service is an agency of the Ministry of Justice, providing support for the legal system across England and Wales, as well as non-devolved tribunals in Scotland and Northern Ireland. Our justice system defends fundamental rights and freedoms, protecting vulnerable people and ensuring a fair and accessible system for all.The...


  • London, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

    We are seeking a seasoned Customer Service Manager to lead our aftercare services and ensure homeowners receive exceptional post-handover support. The ideal candidate will oversee defect resolutions, manage a dedicated team, and work closely with contractors to meet customer expectations.Key Responsibilities:Manage aftercare processes, resolving defects in a...


  • London, Greater London, United Kingdom Riverside Full time

    About the RoleWe are seeking a highly experienced Customer Service Manager to lead our Contact Centre Operations. As a key member of our team, you will be responsible for managing and leading day-to-day performance of our 24/7 Contact Centre operation.Key ResponsibilitiesManage and lead the Customer Service Centre (CSC) to deliver an exceptional...


  • London, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

    We are seeking a highly skilled Customer Service Manager to lead our aftercare services and ensure homeowners receive the best post-handover support.Key Responsibilities:Oversee aftercare processes, managing defects and ensuring timely resolution.Act as the main contact for homeowners, handling inquiries and defect reports.Coordinate with internal teams and...


  • London, Greater London, United Kingdom Deverell Smith Recruitment Ltd Full time

    We are seeking a Customer Service Manager to lead aftercare services and manage defect resolutions for an award-winning new homes developer.Key Responsibilities:Oversee aftercare processes and ensure timely defect resolution.Act as the main contact for homeowners, handling inquiries and defect reports.Coordinate with internal teams and contractors to resolve...


  • London, Greater London, United Kingdom Sainsbury's Full time

    Customer and Trading Manager Role SummaryThis is an exciting opportunity to join Sainsbury's as a Customer and Trading Manager, overseeing every aspect of the store from opening and closing to managing performance and schedule-planning.Main Responsibilities:Manage the store's performance, ensuring excellent customer service and sales growth.Lead a close-knit...


  • London, Greater London, United Kingdom Lookers Full time

    Job SummaryWe are seeking a highly skilled Customer Service Manager to join our team at Lookers Battersea Land Rover. As a key member of our Aftersales department, you will be responsible for providing guidance and support to our Service Advisors, ensuring that our customers receive the highest standard of service.Key ResponsibilitiesProvide training and...


  • London, Greater London, United Kingdom CV-Library Full time

    Customer Service Manager / Full time / Permanent / £43,000 - £47,000Our client, a leading financial services organisation, is seeking a Customer Service Manager to join their team on a full-time permanent basis. As a Customer Service Manager, you will be responsible for managing a large team who provide administration support for customers.Develop and...


  • London, Greater London, United Kingdom Riverside Full time

    About the RoleWe are seeking an experienced Customer Service Manager to lead our Contact Centre team and deliver exceptional customer experience. As a key member of our operations team, you will be responsible for managing and leading a team of Customer Service Centre Team Leaders to deliver and exceed performance metrics.Key ResponsibilitiesManage and lead...