Customer Service Manager
4 weeks ago
About the Role
We are seeking a highly skilled Customer and Trading Manager to join our team at Sainsbury's Supermarkets Ltd. As a key member of our management team, you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.
Key Responsibilities
- Manage a team of colleagues to provide excellent customer service and achieve sales targets.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Work closely with other managers to plan and execute store operations, including stock management and visual merchandising.
- Monitor and analyze sales data to identify trends and opportunities for growth.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A collaborative and supportive work environment.
- Discounts on Sainsbury's products and services.
Requirements
- Proven experience in a customer-facing role, preferably in retail.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Basic knowledge of retail operations and stock management.
How to Apply
If you are a motivated and customer-focused individual with a passion for retail, please submit your application.
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