Audi Workshop Operations Manager

7 days ago


Plymouth, Plymouth, United Kingdom Perfect Placement UK Full time

Job Summary:

We are seeking a highly skilled and experienced Workshop Controller to join our team at Perfect Placement UK. As a key member of our service department, you will be responsible for planning, controlling, and delivering overall workshop performance.

Key Responsibilities:

  • Plan and manage the workshop's daily operations to ensure efficient use of resources and maximum productivity.
  • Act as the primary point of contact between the workshop and customers, providing exceptional customer service and ensuring customer satisfaction.
  • Lead and manage the workshop team, providing guidance, support, and training to ensure they have the skills and knowledge needed to excel in their roles.
  • Identify and address any training needs within the workshop team, working closely with the line manager to develop and implement training programs.
  • Ensure that all company and manufacturer processes, standards, and legal obligations are met, maintaining a safe and compliant working environment.

Requirements:

  • A strong technical understanding of vehicles, enabling you to clearly explain repairs and additional repairs to customers.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and other stakeholders.
  • Flexibility, energy, and a team player attitude, with a willingness to adapt to changing circumstances and priorities.

About Us:

Perfect Placement UK is a leading automotive recruitment agency, dedicated to connecting top talent with the best opportunities in the industry. We pride ourselves on our expertise, passion, and commitment to excellence, and we're excited to welcome a skilled and motivated Workshop Controller to our team.



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