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Agricultural Service Advisor

2 months ago

Blandford Forum, Dorset, United Kingdom Bennett & Game Recruitment Full time
Agricultural Service Advisor Job Description

We are seeking a skilled Agricultural Service Advisor to join our client's team in Dorset. As a key member of the service department, you will play a crucial role in ensuring the smooth operation of agricultural equipment.

Key Responsibilities:
  • Service Level Management: Ensure that service levels are consistently met, with a focus on minimizing downtime and maximizing customer satisfaction.
  • Work in Process Management: Collaborate with engineers to manage work in process, ensuring that tasks are completed efficiently and effectively.
  • Customer Support: Provide exceptional customer support, resolving technical issues and ensuring that customer needs are met.
  • Training and Development: Identify training needs for the service department and schedule training sessions to ensure that team members have the necessary skills to perform their roles effectively.
  • Service Initiatives: Drive retail sales and implement service initiatives to improve customer satisfaction and loyalty.

Requirements:

  • Proven experience in a service advisor role, preferably in the agricultural equipment industry.
  • Strong technical knowledge of agricultural equipment and systems.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.