Operations Delivery Manager

2 weeks ago


Nottingham, Nottingham, United Kingdom Capital One Full time
About the Role:

We are seeking an experienced Operations Delivery Manager to lead our Collection team in Nottingham, UK. This is a permanent position offering a competitive salary of £55,000 - £65,000 per annum, based on experience.

The ideal candidate will have a strong track record of leading teams, coaching individuals to improve performance, and driving operational metrics. They will be responsible for managing a team of 4-6 Team Managers, supporting their development, and ensuring the team delivers against key performance indicators (KPIs).

As an Operations Delivery Manager, you will work closely with stakeholders to implement change initiatives, prepare the department for upcoming projects, and maintain customer-facing performance.



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