IT Service Delivery Manager
1 week ago
A challenging opportunity has arisen for a Senior IT Service Delivery Manager to join our client's fast-paced tech-enabled organisation in Nottingham.
The successful candidate will lead a team of Helpdesk and Field Service Engineers, overseeing service delivery projects and rolling out cutting-edge technology. With planned investment in IT, this role offers significant opportunities for growth and development.
About the Role:
- Lead and develop an IT Service Delivery team across two locations.
- Manage local and wide area networks, hardware, desktop applications, and M365 Intune environments.
- Deliver exceptional IT support services to office and remote users.
- Collaborate with the IT Projects team to transition new initiatives into operational services.
About You:
- A strong technical background and passion for service excellence.
- Proven experience leading an IT service delivery team or function.
- Excellent communication skills and ability to adapt to different audiences.
- A calm approach under pressure, coupled with sound decision-making skills.
Salary and Benefits:
£50,000 - £55,000 + benefits package, reflecting the company's commitment to investing in its people and technology.
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