Pharmacy Operations Manager
1 month ago
About the Role:
PillSorted is a cutting-edge digital pharmacy looking for a seasoned Pharmacy Dispensary Manager to oversee our dispensary team and drive operational excellence. As a key member of our team, you will play a pivotal role in maintaining accuracy and efficiency, ensuring patients receive their medication on time and in full.
Key Responsibilities:
- Manage and lead the dispensary team, working closely with the Dispensary Team Lead to achieve exceptional performance.
- Develop and implement protocols and procedures for all dispensary roles, in coordination with our Clinical Leads.
- Monitor and achieve operational KPIs, such as On Time in Full (OTIF) service levels, Cost to Fill efficiency, patient safety, inventory loss, and margin performance.
- Collaborate with our in-house engineering team and clinical team to strive for operational perfection.
- Lead by example, actively working alongside the team on the dispensary floor to ensure smooth daily operations and maintain high output levels.
Requirements:
- Proven experience in managing and developing operational teams.
- Strong leadership and team management skills, with excellent communication and interpersonal abilities.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- NVQ2 Pharmacy qualification (NVQ3 level Pharmacy Technician preferred).
- Bachelor's degree in business administration, Management, or related fields (preferred).
Why PillSorted?
- Impact: Contribute to the operational success of a leading health-tech start-up, enhancing the health and well-being of the community.
- Culture: Join a supportive, innovative team that values growth and collaboration.
- Benefits: Competitive salary, professional development opportunities, and a dynamic work environment.
Salary and Benefits:
£35,000.00-£45,000.00 per year, with opportunities to earn bonus and benefit from share options. On-site parking and private medical insurance are also available.
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