IT Release Manager

4 days ago


Cambridge, Cambridgeshire, United Kingdom La Fosse Full time
About This Role

We are seeking an experienced IT Release Manager to join our Service Management team at La Fosse. As a key member of our team, you will be responsible for coordinating the release schedule, working closely with development, testing, and operations teams to ensure smooth deployments to production.

This is a fantastic opportunity to work in a dynamic environment, utilizing your expertise in SDLC, Agile methodologies, and CI/CD pipelines to drive business growth. If you have a strong background in ServiceNow and experience managing releases in Agile or DevOps environments, we would love to hear from you.

Key Responsibilities
  • Release Planning & Coordination: Develop and manage the release schedule, aligning with various stakeholders to meet release requirements and timelines.
  • Release Execution & Deployment: Oversee deployments to production, manage risks, resolve issues, and ensure seamless releases across IT streams.
  • Risk Management: Identify and mitigate potential risks associated with releases, ensuring rollback plans are prepared for emergencies.
  • Continuous Improvement: Collaborate with development, QA, and operations teams to enhance release processes and address issues based on post-release analyses.
  • Compliance & Governance: Ensure release practices meet internal standards, industry regulations, and governance frameworks.
Requirements
  • Technical Expertise: Strong knowledge of SDLC, Agile methodologies, and CI/CD pipelines, with experience using tools such as Jira, Jenkins, Git, and ServiceNow.
  • Project Management: Excellent organizational skills, time management, and ability to manage multiple releases simultaneously.
  • Communication & Leadership: Ability to coordinate cross-team efforts, communicate effectively, and lead teams through release cycles.
  • Problem-Solving: Strong analytical skills to troubleshoot efficiently and handle pressure in a fast-paced environment.
Qualifications & Experience
  • 5+ years in Service Delivery, ideally with ServiceNow experience.
  • Experience managing releases in Agile or DevOps environments.
  • Broad ITSM experience, ability to manage communications with internal and external stakeholders globally.
  • Certifications such as ITIL, PMP, or Scrum Master are a plus.
What We Offer

We offer a competitive salary of £525 per day, with opportunities for professional growth and development in a dynamic environment. If you are a motivated and experienced IT Release Manager looking for a new challenge, please apply today.



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