Housing Services Manager

4 weeks ago


Pontypridd, Rhondda Cynon Taf, United Kingdom Page Personnel Full time

This role requires a skilled and experienced Housing Management Services Manager to lead a team in delivering exceptional housing management services. The ideal candidate will have a strong background in housing law and practice, including anti-social behaviour and enforcement, and excellent communication and interpersonal skills.

Key Responsibilities:

  1. Manage tenancies, allocations, and community safety to ensure a high-quality service is delivered to residents.
  2. Monitor and report on performance to ensure the team meets key performance indicators.
  3. Guide, manage, and inspire the team to achieve their full potential.
  4. Lead the delivery of a proactive and customer-focused service, fostering positive relationships with the community and stakeholders.
  5. Oversee the management of resources and budget to ensure efficient use of resources.
  6. Act as a point of contact for any issues or concerns, providing support and guidance to the team.

Requirements:

  1. Excellent level of housing law and practice knowledge, including anti-social behaviour and enforcement.
  2. Excellent understanding of the principles of sustainable tenancies, including the effects of Adverse Childhood Experiences.
  3. Team management experience, preferably with large teams of remote workers.
  4. Knowledge of letting properties and housing management.
  5. Excellent communication and interpersonal skills, with the ability to develop and implement effective strategies.
  6. A commitment to fostering positive community relationships and a strong problem-solving and decision-making ability.

What We Offer:

  1. A competitive salary of up to £50k.
  2. A supportive and inclusive company culture.
  3. The opportunity to make a real difference in the community.
  4. A comprehensive benefits package.

We are looking for a motivated and experienced Housing Management Services Manager to join our team at Page Personnel. If you have a passion for delivering exceptional housing management services and a commitment to fostering positive community relationships, we encourage you to apply for this exciting opportunity.



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