Strategic Operations Coordinator

3 weeks ago


Farnborough, Hampshire, United Kingdom Herrington Carmichael LLP Full time
Job Summary

We are seeking a highly skilled and organized Business Operations Manager to join our team at Herrington Carmichael LLP.

About the Role

This is a dynamic and challenging position that requires someone who is passionate about providing exceptional service and has a strong understanding of department processes.

Key Responsibilities

As a Business Operations Manager, you will be responsible for:

  • Departmental Meetings: Prepare agendas, minutes, and data for key meetings, ensuring all stakeholders are informed and ready to take action.
  • Diary Management: Handle the scheduling and diary management for the Head of Department (HOD), ensuring seamless organization of their time.
  • Client Relations: Assist in processing client complaints, making sure issues are handled efficiently and professionally.
  • Billing Preparation: Gather up-to-date billing information from Fee Earners to ensure timely and accurate billing cycles.
  • Financial Coordination: Work closely with the Accounts team on forecasts, billing, and financial reporting to support department goals.
  • Team Collaboration: Lead Fee Earner admin meetings, driving improvements and reporting feedback to the HOD.
  • Business Development: Take charge of monthly business development meetings, collaborating with the HOD and Business Relationships Manager to boost department growth.
  • Debt Management: Help reduce aged debt by working closely with Fee Earners to find solutions and improve financial performance.
  • Compliance & Efficiency: Conduct regular audits, ensure all files are compliant with internal and external standards, and suggest ways to enhance processes.
  • Project Assistance: Support the HOD with department-wide initiatives and lead on special projects when needed.
  • General Support: Be the go-to person for administrative tasks, answering calls, covering holidays, and stepping in wherever the team needs you.
About Us

Herrington Carmichael LLP is an award-winning, Legal 500 ranked team known for our commitment to growth, fostering strong relationships, and our ambitious approach to providing full-service legal guidance for businesses, families, and individuals.

What We Offer

We offer a competitive salary based on experience, bonus scheme, free car parking, comprehensive benefits package including a pension, enhanced maternity and paternity pay, 25 days holiday plus an additional day for Christmas closure and Perkbox benefits.

We value collaboration and strive for excellence in everything we do. If you're passionate about providing exceptional service and have a strong understanding of department processes, we'd love to hear from you.



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