Airport Operations Coordinator

2 weeks ago

Farnborough, Hampshire, United Kingdom Farnborough Airport Full time

Farnborough Airport Limited is seeking an Airport Operations Officer to join its Operations team.

  • Coordinate daily airport movements to optimize operational efficiency and adhere to regulatory requirements.
  • Ensure accurate and timely information transfer into the FBO's computer system.
  • Provide exceptional customer service to incoming and outgoing aircraft, responding promptly to requests.
  • Ensure safe, efficient, and fast handling of all aircraft movements.
  • Execute client requests, including third-party bookings, with attention to detail and minimal delay.
  • Act as the primary point of contact for the Crew, upholding the airport's high standards.
  • Contribute to the Company's commitment to being an Employer of Choice and Responsibility by participating in volunteering opportunities.
  • Adhere to Company policies, procedures, and guidelines to ensure safe and high-quality work, including:
  • Safety, Compliance, and Environmental standards.
  • Occupational risk management, including workload/time management and clear communications.
  • Appropriate Workplace Behaviour, UK Modern Slavery, and GDPR policies.
  • A clear Criminal Record Check (CRC) certificate is required for this role.
  • Strong administration and organizational skills are essential.
  • Proficiency in Microsoft Office is necessary.

Previous experience in Aviation, Operational, or Customer Service roles is required.

What we offer:

  • 25 days holiday per annum (pro-rata), plus statutory public holidays.
  • Workplace pension scheme with enhanced employer contributions.
  • Life assurance.
  • Access to medical plan, including private treatments (after probation period).
  • Electric vehicle scheme (after 9 months of employment).
  • Annual complimentary bike maintenance.
  • Free onsite parking.
  • Cycle to work scheme.
  • Access to Employee Assistance programme and helpline.
  • Discount on accommodation at affiliated hotel.
  • Discount on food/beverage at affiliated pub.
  • Other great perks, like social events and special employee offers.

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