Senior Client Advisor
5 days ago
About the Role
We are seeking a highly skilled and experienced Senior Client Advisor to join our team at Bicester Village. As a Senior Client Advisor, you will be responsible for providing exceptional customer service and creating a unique client experience that exceeds our customers' expectations.
Key Responsibilities
- Develop and maintain strong relationships with clients to ensure a high level of customer satisfaction and loyalty.
- Provide expert advice on our luxury products and services, including product knowledge, styling, and after-sales support.
- Work closely with the management team to achieve sales targets and contribute to the overall success of the store.
- Assist in the training and development of new team members to ensure a high level of customer service and product knowledge.
- Contribute to the creation of a warm and welcoming store environment that reflects the values of Bicester Village.
Requirements
- Previous experience in sales roles, preferably in the luxury retail sector.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
- Strong product knowledge and understanding of the luxury sector.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Fluency in English and another language is a plus.
About Bicester Village
Bicester Village is a luxury shopping destination that offers a unique and exclusive shopping experience. We are committed to providing exceptional customer service and creating a warm and welcoming environment for our clients.
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