Luxury Retail Advisor

2 weeks ago


Wilmslow, Cheshire East, United Kingdom Frasers Group Full time

As a key member of the Flannels team, you will play a vital role in delivering exceptional customer experiences and providing expert advice on luxury fashion and accessories.

Our Personal Shopper Advisors are the face of Flannels, building long-lasting relationships with discerning clients and staying up-to-date with the latest trends and product knowledge.

Key Responsibilities:

  • Provide tailored shopping experiences to each customer, offering styling advice and recommendations.
  • Develop and nurture strong relationships with customers, ensuring loyalty and repeat business.
  • Stay informed about the latest fashion trends, designers, and product knowledge to effectively assist customers.
  • Meet and exceed individual sales targets while delivering exceptional customer service.
  • Collaborate with other departments to ensure clients' needs are met and exceeded.
  • Previous experience in a similar role or luxury retail environment is preferred.
  • Passionate about fashion, with extensive knowledge of luxury brands and designers.
  • A people-person with excellent communication and interpersonal skills.
  • Target-driven with a proactive approach to achieving sales goals.
  • Ability to work in a fast-paced, client-focused environment.
  • Strong organisational skills and attention to detail.
  • A competitive pay structure.
  • Flexible working arrangements.
  • Monthly Group Rewards and Recognition.
  • Instore Uniform Discount.
  • Additional sales commission earnings.
  • Group Wide 20% Discount across all Frasers Group brands.
  • Discounted Gym membership.
  • We offer a range of Development Courses with National Qualifications.

This role involves variable working hours, which can change from week to week, and there may be weeks with no hours offered.


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