Global Member Experience Manager

4 weeks ago


London, Greater London, United Kingdom The LSL Group Full time

Job Title: Global Member Experience Manager

About the Role:

We are seeking a highly motivated and experienced Global Member Experience Manager to join our team at The LSL Group. As a Global Member Experience Manager, you will be responsible for creating innovative strategies to enhance member experience and drive growth and retention globally.

Your mission will be to build meaningful relationships with members and branch leaders, understanding local needs and addressing them effectively. You will also be pivotal in implementing best practices across markets, leveraging international marketing resources for powerful local initiatives.

The ideal candidate will have a proven track record of successfully managing membership programs and developing targeted marketing campaigns with tailored membership value propositions. Experience within a membership trade association or professional body is desirable.

You will be expected to encourage student members into full membership, developing and marketing compelling international membership packages. Your expertise in data analysis will guide our strategic planning, identifying growth opportunities and shaping the future of the Institute.

A salary of £56,700 per annum is on offer, as well as opportunities for professional growth and development. If you are a strategic thinker with excellent communication skills, data analysis application, and stakeholder engagement abilities, we encourage you to apply.

What We're Looking For:
  • A proven track record of membership program management and marketing campaign development
  • Excellent communication and stakeholder engagement skills
  • Data analysis and business development skills


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