Product Specialist
4 weeks ago
At Allocate, we're committed to improving healthcare by empowering organizations with critical data insights. Our connected healthcare operations platform combines software and trusted services to help clients make better-informed decisions.
As a Product Specialist, you'll play a vital role in understanding our Workforce Management solution and ensuring the needs of our markets are well-articulated and represented within the Optima Product Management function.
Key Responsibilities:
- Analyse customers, competitors, and broader market trends to inform recommendations for product development
- Define product feature requirements, user stories, and acceptance criteria
- Track and report on product roadmap delivery progress
- Improve the measurement of customer adoption and return on investment
- Define product roadmap concepts for consideration as part of annual planning process
- Articulate and escalate any identified risks/issues and the associated impact to the product roadmap, ROI, reputation, or customer experience to the relevant internal stakeholders
Collaboration is key in this role, working with cross-functional stakeholders to ensure the overall achievement of product objectives, including product launch and marketing activities. You'll determine product vision, positioning, and strategic direction, identifying new opportunities, service improvements, and cost reductions.
Commercially, you'll contribute to the determination of pricing and profitability of products, supporting Sales and Professional Services teams with customer engagements.
Experience/Knowledge/Competencies:
- Highly organised
- Driven by outcomes
- Highly numerate
- Strong customer engagement skills
- Strong product/solution knowledge
- Passionate about collaboration (internal and external)
- Able to prioritise
- Experience working in an agile software development approach (ideal)
- Experience in requirements gathering (ideal)
- Motivated to learn new skills
- Is a quick study – able to come up to speed quickly and accurately
- Moderate to strong presentation skills
- Moderate to strong analytical skills
- Comfortable with external engagement (customers, partners)
- Ability to work autonomously
At Allocate, we offer a competitive compensation package and comprehensive benefits package, including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. We're an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws.
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