Digital Engagement Manager

4 weeks ago


Exeter, Devon, United Kingdom Dorset Police Full time

About the Role:

We are seeking an experienced and successful leader to join our ICT department as a Digital Engagement Manager. This is an exciting opportunity to be part of a team that is embarking on a 10-year contract with BT to deliver managed services across Devon & Cornwall and Dorset Police Forces.

The successful candidate will have broad all-round knowledge and experience of the Information, Communications and Technology marketplace, including ICT business trends, technologies, and future developments. They will also have strong analytical skills and a track record in delivering exceptional service covering a wide range of ICT technologies.

The Digital Engagement Manager will be responsible for the supply of ICT services through in-house resource and by third parties, managing contracts, setting commercial and performance targets, and ensuring performance delivery across the supplier remit. They will also be responsible for leading a team of commercial and business partners to deliver exceptional service to our customers and stakeholders.

About You:

We are looking for a highly motivated and experienced individual who is passionate about delivering exceptional service and leading a team to achieve outstanding results. The successful candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.

What You'll Get:

  • A competitive salary with yearly increments
  • 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part-time workers)
  • Access to heavily subsidised gym membership
  • Access to the Blue Light Card Scheme for discounts and services
  • Company sick pay
  • Competitive local government pension scheme
  • Job-related equipment, as required
  • Free onsite parking at many police sites throughout the counties
  • Access to Group insurance scheme (via salary sacrifice scheme)
  • Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services
  • Development and training opportunities
  • Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need
  • Flexitime, with the ability to undertake your hours flexibly and in line with business need
  • Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan)


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