Service Excellence Ambassador

6 days ago


London, Greater London, United Kingdom Accor Full time

Looking for a rewarding career in hospitality? We are seeking a talented Service Excellence Ambassador to join our team at The Hoxton, Shoreditch.

As a Service Excellence Ambassador, you will be the face of our guests' experience, ensuring every interaction is warm, welcoming, and memorable. You'll be part of a dynamic team that values creativity, passion, and teamwork.

About The Hoxton, Shoreditch

Located in the heart of East London, The Hoxton, Shoreditch is a vibrant hotel that embodies the spirit of the neighborhood. Our rooftop restaurant, Llama Inn, serves up modern Peruvian cuisine with a focus on fresh ingredients and creative flavors.

Your Role

You will be responsible for delivering exceptional service to our guests, ensuring their needs are met and exceeded. This includes greeting guests warmly, taking food and drink orders, and providing attentive service throughout their meal. Your friendly demeanor and knowledge of our menu will make every guest feel valued and cared for.

Requirements

We're looking for someone who is passionate about hospitality, has excellent communication skills, and can work well under pressure. Previous experience in a similar role is desirable, but not essential. What's most important is your willingness to learn, grow, and thrive in a fast-paced environment.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of up to £16 per hour, including TRONC. You'll also enjoy 28 days' holiday (inclusive of bank holidays), pension, and life insurance. Plus, you'll get access to our health cash plan, confidential hotline, and network of mental health first aiders. We want you to feel supported and cared for, both in and out of work.

Come Join Us



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