Conference & Banqueting Operations Manager

6 days ago

West London, United Kingdom Clayton Hotel Chiswick Full time
About the Role

We are seeking a highly skilled and experienced Conference & Banqueting Operations Manager to join our team at Clayton Hotel Chiswick.

Key Responsibilities
  • Manage the smooth running, organisation and set up of all meetings, conferences, banquets, weddings and related business events.
  • Lead and motivate a team, training and developing staff in line with company policies and SOP manual.
  • Forecast and roster according to budget and business levels.
  • Implement high standards and procedures to ensure exceptional guest experiences.
  • Maximise sales opportunities through effective planning and operations.
  • Utilise excellent communication, interpersonal and leadership skills to drive team performance.
  • Develop and maintain strong relationships with clients and stakeholders.
  • Stay up-to-date with industry trends and best practices to continuously improve operations.
Requirements
  • 2-3 years' experience in a management role, preferably in the hospitality industry.
  • Proven track record of training, motivating and managing a team to deliver exceptional service.
  • Experience with large and small events, from start to finish.
  • Excellent organisational and communication skills.
  • Ability to work midweek, weekends and evenings as required.
About Our Company

Clayton Hotel Chiswick is part of the Dalata Hotel Group, Ireland's largest hotel group. We pride ourselves on our commitment to excellence, our people, and our values of 'Our People, Our Fairness, Our Service and Our Individuality'. We offer a supportive and fair working environment, with opportunities for professional and personal development.

We are an Equal Opportunities Employer and welcome applications from diverse candidates.

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