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Director of Human Capital Operations

1 month ago

London, Greater London, United Kingdom Oliver Wyman Full time
Job Description

Oliver Wyman, a global leader in management consulting, seeks an experienced senior HR professional to join its London office as Director of Human Capital Operations for the UK/Ireland region.

This role offers a unique opportunity to oversee all human capital operations activities across the UK and Ireland, shaping HR strategies and initiatives.

Key Responsibilities:

  • Provide thought leadership on human capital operations needs and strategies, collaborating with UK/I leadership and global stakeholders.
  • Oversee the smooth delivery of key human capital operational responsibilities, including employee relations, payroll, benefits, onboarding, and exit processes.
  • Partner with the Executive Director of Talent to coordinate talent programs and services, ensuring alignment with global human capital operations strategy.
  • Manage relationships with human capital subfunctions to execute key human capital strategic priorities.
  • Act as a strategic partner to the business on human capital operational matters, resolving complex employee relation issues and assessing risks.
  • Set and manage the human capital operations budget, ensuring cost control and alignment with business growth.
  • Drive risk management for all human capital operational matters and lead employee relations initiatives.
  • Advise and guide leadership on employee relation matters, ensuring compliance with local employment laws and regulations.
  • Develop and implement employee relations strategies to foster positive employee relations and maintain a harmonious work environment.
  • Drive effective employee communication and engagement initiatives.
  • Identify training and development needs and coordinate relevant programs to enhance employee understanding.
  • Stay updated on labour laws, regulations, and industry best practices related to employee relations.
  • Collect and analyze employee data to identify trends, patterns, and areas for improvement in employee relations.

Requirements:

  • At least 15 years of human resources generalist experience across the UK/I region, preferably in a management consulting, professional services, or financial services environment.
  • Strong knowledge of UK/I employment law is essential.
  • Proven leadership and management experience is essential, including leading projects and teams.
  • Solid understanding of human resources operational activities, including benefits, payroll, taxes, and employment law.
  • Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint. Experience with WorkDay is a plus.
  • A Masters in HR and/or CIPD qualification is required.

Why Oliver Wyman?

Oliver Wyman is a collaborative and inclusive culture that values expertise and contributions. As the Director of Human Capital Operations, you will have the opportunity to shape HR strategies, drive employee engagement, and make a significant impact on the organization.

Our company comprises a diverse mix of talented people from varied backgrounds and areas of expertise who marshal creative thinking and analytical rigor. Our inclusive, collaborative, non-hierarchical culture allows new thinking to surface quickly. The best idea wins, and everybody is encouraged to contribute.