Travel Industry Liaison

1 day ago


Bradford, Bradford, United Kingdom Corporate Travel Management (CTM) UK Full time
Job Role

We are seeking a Travel Industry Liaison to join our team at Corporate Travel Management (CTM) UK.

About Our Company:

CTM is a leading provider of corporate travel management services, offering a range of solutions to clients globally.

Key Responsibilities:

  • BUILD STRONG RELATIONSHIPS WITH CLIENTS AND COLLEAGUES TO DELIVER EXCEPTIONAL CUSTOMER SERVICE.
  • SUPPORT CLIENT MANAGERS IN RESOLVING CUSTOMER QUERIES AND PROVIDING TIMELY UPDATES.
  • MANAGE ACCURATE RECORDS AND REPORTS ON CUSTOMER INTERACTIONS AND RESOLUTIONS.
  • PARTICIPATE IN TRAINING AND DEVELOPMENT PROGRAMS TO ENHANCE SKILLS AND KNOWLEDGE.

Requirements:

  • EXPERIENCE IN CUSTOMER-FACING ROLES OR SUPPORT ENVIRONMENTS.
  • EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS.
  • ABLE TO WORK INDEPENDENTLY AND AS PART OF A TEAM.
  • FAMILIARITY WITH SOFTWARE APPLICATIONS AND SYSTEMS USED IN THE ROLE.

Benefits:

  • A COMPETITIVE SALARY PACKAGE.
  • THE OPPORTUNITY TO WORK WITH A LEADING COMPANY IN THE INDUSTRY.
  • A DYNAMIC AND SUPPORTIVE WORK ENVIRONMENT.
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