Travel Industry Liaison
1 day ago
We are seeking a Travel Industry Liaison to join our team at Corporate Travel Management (CTM) UK.
About Our Company:
CTM is a leading provider of corporate travel management services, offering a range of solutions to clients globally.
Key Responsibilities:
- BUILD STRONG RELATIONSHIPS WITH CLIENTS AND COLLEAGUES TO DELIVER EXCEPTIONAL CUSTOMER SERVICE.
- SUPPORT CLIENT MANAGERS IN RESOLVING CUSTOMER QUERIES AND PROVIDING TIMELY UPDATES.
- MANAGE ACCURATE RECORDS AND REPORTS ON CUSTOMER INTERACTIONS AND RESOLUTIONS.
- PARTICIPATE IN TRAINING AND DEVELOPMENT PROGRAMS TO ENHANCE SKILLS AND KNOWLEDGE.
Requirements:
- EXPERIENCE IN CUSTOMER-FACING ROLES OR SUPPORT ENVIRONMENTS.
- EXCELLENT COMMUNICATION AND INTERPERSONAL SKILLS.
- ABLE TO WORK INDEPENDENTLY AND AS PART OF A TEAM.
- FAMILIARITY WITH SOFTWARE APPLICATIONS AND SYSTEMS USED IN THE ROLE.
Benefits:
- A COMPETITIVE SALARY PACKAGE.
- THE OPPORTUNITY TO WORK WITH A LEADING COMPANY IN THE INDUSTRY.
- A DYNAMIC AND SUPPORTIVE WORK ENVIRONMENT.
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