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Reception Team Lead

2 months ago

Hounslow, Greater London, United Kingdom Arora Group Full time

About the Role:

We are seeking a highly skilled and experienced Reception Supervisor to join our team at Arora Group. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:

  • Previous experience as a Reception Supervisor or Team Leader in a hotel environment is highly desirable.
  • You will be passionate about delivering outstanding service and exceeding guest expectations.
  • You will be a strong leader and have the ability to develop and motivate the reception team.
  • You will be able to remain calm and composed in a fast-paced environment, even during challenging situations.

What We Offer:

As a Reception Supervisor with Arora Group, you will receive a competitive salary, 28 days paid holiday, and a range of excellent benefits, including:

  • A competitive salary
  • 28 days paid holiday with an extra 5 days, following 5 years' service
  • Discounted hotel room rates across our hotels, for you and friends and family
  • Fantastic Training and Development opportunities
  • Uniform and Complimentary Dry Cleaning
  • Free Meals on shift
  • Pension cover
  • Unrivalled Career Progression prospects