Reception Team Leader

7 days ago

Hounslow, Greater London, United Kingdom Arora Group Full time

Key Responsibilities:

  • As a Reception Supervisor, you will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience for our guests.
  • You will lead and develop the reception team, promoting a positive and productive work environment.
  • Previous experience as a Reception Supervisor or Team Leader in a hotel is beneficial, but not essential.
  • You will be expected to remain calm and composed in challenging situations, maintaining a high level of professionalism at all times.

What We Offer:

  • A competitive salary and benefits package.
  • 28 days paid holiday, plus 5 additional days after 5 years' service.
  • Discounted hotel room rates for you and your friends and family.
  • Fantastic training and development opportunities.
  • Uniform and complimentary dry cleaning.
  • Free meals on shift.
  • Pension cover.
  • Unrivalled career progression prospects.

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