Hotel Front Desk Agent
3 days ago
Job Overview:
">The Hotel Front Desk Agent will be a key member of our team, providing exceptional customer service to guests and colleagues alike.
Key Responsibilities:
">- Manage the check-in and check-out processes for hotel guests
- Offer guidance and local recommendations to ensure a great stay in the city
- Maintain a high level of organisation and attention to detail
- Provide excellent customer service at all times
Requirements:
">- Passionate about delivering exceptional customer service
- Excellent communication and organisational skills
- Able to work well under pressure
- Friendly and approachable demeanour
Benefits:
">- Competitive salary £28,000 - £32,000 per annum
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme
- Meals at work
- Talent referral scheme
- Ongoing job-related training programmes with clear paths for progression
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