Customer Service Ambassador
2 days ago
Front Desk Team Member:
">We are looking for a skilled and enthusiastic Front Desk Team Member to join our team at Leonardo Hotel London Heathrow Airport.
About the Role:
">- Provide exceptional customer service to guests and colleagues
- Manage the front desk operations, including check-in and check-out processes
- Develop and maintain relationships with guests and internal stakeholders
- Contribute to the overall success of the hotel by suggesting ideas and initiatives
Requirements:
">- Excellent communication and interpersonal skills
- Ability to work well under pressure and manage multiple tasks
- Friendly and approachable demeanour
- Passionate about delivering exceptional customer service
Salary and Benefits:
">- Estimated salary: £32,000 - £37,000 per annum
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme
- Meals at work
- Talent referral scheme
- Ongoing job-related training programmes with clear paths for progression
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