Customer Service Ambassador

2 days ago


Aberdeen, Aberdeen City, United Kingdom The Rank Group Full time

Deliver Exceptional Customer Experiences

The Rank Group is seeking a highly motivated and friendly Customer Service Ambassador to join their Mecca Bingo team. As a key member of the team, you will be responsible for ensuring every customer feels welcome and engaged across various areas of the venue.

In this role, you will work closely with colleagues to deliver a fantastic customer experience, focusing on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.

You will have the opportunity to grow your skills and knowledge through funded apprenticeships and training programs, enabling you to develop your career within the company.

What's in it for you:

  • A competitive salary of £15.60 per hour, providing financial stability and security
  • No zero-hour contracts, ensuring you can plan your life with confidence
  • Paid breaks and a uniform provided, enhancing your overall job satisfaction
  • Access to an Employee Assistance Programme and in-venue Mental Health First Aiders, supporting your well-being
  • 50% discount on food and soft drinks for you and up to three friends, making socializing more enjoyable
  • Pension and Life Assurance, securing your future
  • Funded Apprenticeships and training, empowering your professional growth

Key Skills and Experience Required:

  • A friendly, adaptable, and caring personality
  • Strong communication skills
  • A customer-focused attitude
  • Ability to work in a fast-paced environment
  • Cash handling experience
  • Hospitality or customer service experience is beneficial but not required, as comprehensive training is provided

Additional Requirements:

Applicants must be 18 years old or over



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