Receptionist
2 weeks ago
Working with us provides great benefits, including: Access your pay as you earn it through our financial wellbeing platform Wagestream, a tool that lets you track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.
Discounted Hotel Stays across our UK sites, and if you work for a branded venue, around the World
50% off Food & Beverage at all our Hotels & F&B Venues Spa Discounts at our venues with a Spa Retail, Cinema & Leisure Discounts Development Opportunities via our Grow with us initiative, including Apprenticeship opportunities, our Development Programmes, and more
Monthly Star of the Month Awards Long-service Awards, that start after 1 year of service Recommend a Friend Incentive Be rewarded for referring someone you know
Access to a confidential Employee Assistance Programme (EAP) available 24/7, 365 days per year.
Pension Scheme Other incentive programmes that run throughout the year About the role The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.
As a Receptionist, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience, youll also create the warm atmosphere that makes our guests feel at home in any location.
Some of the duties youll undertake in this varied role include - telephone enquiries, reservations, preparing invoices and taking payments from our guests, conducting end of shift/day banking, and preparing for the shift ahead.
About you Experience in a similar or front facing customer service role with an outgoing and bubbly personality Strong communication skills through a variety of means Excellent interpersonal and customer relation skills to ensure a seamless and memorable experience, proactively resolving any challenges that may arise Flexible and adaptable, with the ability to stay calm under pressure, adapting your approach to complete routine and non-routine tasks.
As a 7 day a week operation, shifts will be based on 5 days from 7 (full time) and pro-rata for part time High attention to detail and accuracy great at managing ones own time About us At Cairn Group we're ambitious.
With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we're focused on continual growth and are in it for the long haul.
We are a family owned business with family values at our core, with a growing team and sites UK wide.
#INDLP Located in Aberdeen's city centre, The Station Hotel lies opposite Aberdeen train station and offers rooms with free WiFi access in all areas.
The hotel boasts a bar and restaurant, as well as a 24-hour front desk and a shared lounge area Benefits Cairn Group Staff Discount Scheme Retail and travel discounts Recruit a friend Scheme Induction and training programme Star of the Month & Golden Ticket Award Pension scheme Cairn Academy' Training & Development Opportunities Meals on Duty Uniform Cycle 2 work scheme* (* Applies to positions above minimum wage) AMRT1_UKCT
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