Hotel Receptionist

7 months ago


Aberdeen, United Kingdom Crowne Plaza Holiday Inn Express Aberdeen Airport Hotel Full time

A great opportunity has arisen for dynamic, customer focused person to join our enthusiastic team of multi talented people.

As a member of the reception team you will:

- Ensure you have a current knowledge of hotel products, services, pricing and special promotional offers, as well as conference & events.
- Maximize sales revenues through up-selling
- Manage Guest requests, enquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
- Promote the hotel loyalty scheme at all time in order to achieve key metrics
- Provide an efficient fast and friendly check in and out experience for all guests.
- Support team members throughout the hotel
- Be an integral part of an experienced team who support and develop within.

You must be over 18 as you may be required to serve alcohol.

Knowledge of Opera PMS will be advantageous, although not essential as full training will be given.

Reference ID: FO009006

**Job Types**: Full-time, Permanent

**Salary**: £

**Salary**: £24,960.00 per year

**Benefits**:

- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Aberdeen: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: ReC


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