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Customer Service Manager Technical Lead

2 months ago

Stevenage, Hertfordshire, United Kingdom Morepeople 01780 Full time

Customer Technical Manager

We are seeking a highly skilled Customer Technical Manager to join our team at Morepeople 01780. As a key member of our team, you will be responsible for providing dedicated technical service to both internal and external customers, ensuring product quality and compliance with customer standards.

Key Responsibilities:

  • Ensure product safety, legality, and quality to protect the business and customer requirements.
  • Lead innovation, quality improvement projects, and new product development (NPD) initiatives.
  • Maintain accurate customer specifications and communicate technical policies to internal teams and suppliers.
  • Support the technical agenda in line with business objectives.
  • Use data to monitor performance and ensure the business is meeting "fit to supply" standards.

Requirements:

  • Proven experience in managing product quality, food safety, and compliance.
  • Strong project management skills and the ability to meet deadlines.
  • Formal qualification in food science or agronomy.

About Us:

Morepeople 01780 is a leading company in the industry, committed to delivering high-quality products and services to our customers. We are passionate about food safety, quality, and sustainability, and we are looking for like-minded individuals to join our team.