Customer Service Specialist

4 weeks ago


Stevenage, Hertfordshire, United Kingdom CV Library Full time

Field Service Engineer Opportunity

We are seeking a skilled Field Service Engineer to join our team, responsible for the service, installation, and breakdown repair of sophisticated CT imaging systems.

About the Role

This is an exciting opportunity for a technically motivated and customer-focused individual to work with a market-leading manufacturer of x-ray/CT imaging systems.

Key Responsibilities

  1. Service, installation, and breakdown repair of CT imaging systems
  2. Provide excellent customer service and support
  3. Work collaboratively with cross-functional teams
  4. Stay up-to-date with product training and technical developments

Requirements

To succeed in this role, you will have:

  1. A competent background in service or maintenance engineering, preferably in a high-value capital equipment environment
  2. A qualification in engineering, electrical, or electronics
  3. Excellent communication and problem-solving skills
  4. A customer-focused approach

What We Offer

We offer a competitive salary, comprehensive product training, and a range of benefits, including a car allowance, on-call allowance, overtime, and full product training.

About Us

We are a well-respected supplier of sophisticated imaging systems, committed to investment in research and development. Our company culture values product innovation, excellent customer service, and good people.



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