Administrative Support Specialist

22 hours ago

Cambridge, Cambridgeshire, United Kingdom Hays Business Support Full time
Job Summary

We are seeking a highly organized and personable Administrative Support Specialist to join our Customer Services team. As a key member of our operations team, you will provide vital support to our customer-facing services, ensuring that our tenants receive exceptional service and support.

Key Responsibilities
  • Support the Customer Services team with various administrative tasks, including managing inboxes, downloading reports, and actioning follow-up tasks.
  • Liaise with surveyors for inspection orders and support the team with benefits and universal credit portals.
  • Assist with creating purchase order numbers and updating housing management systems.
  • Provide proactive support to the team, using your excellent communication skills to deliver exceptional results.
Requirements
  • Previous experience in administration or customer service, preferably within a charity or housing organization.
  • Highly organized, personable, and an excellent communicator with a proven ability to work proactively.
  • Reliable, committed, and able to work autonomously and as part of a team.
What We Offer

We offer a varied and rewarding role with opportunities for professional growth and development. If you are a motivated and enthusiastic individual with a passion for delivering exceptional customer service, we would love to hear from you.

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