Health and Wellbeing Link Worker

5 days ago

Morden, Greater London, United Kingdom Enable Full time
About the Role

We are seeking an experienced Young Persons and Adult Link Worker to join our Health and Wellbeing Team at Enable.

As a key member of our team, you will play a vital role in providing social prescribing support to young people and adults, helping them to improve their health and wellbeing by connecting them to community resources.

Key Responsibilities
  • Person-Centred Care and Support
    • Deliver effective social prescribing appointments using a holistic and person-centred approach that helps individuals focus on their goals and aspirations.
    • Empower clients to take control of their own wellbeing by building their confidence, motivating them to set goals, and creating personalized action plans.
    • Signpost and refer people to local voluntary, community, and statutory services that meet their needs.
    • Support individuals to overcome personal barriers to access community resources and follow up to ensure they are satisfied, able to engage, and receiving good support.
    • Treat everyone with dignity and respect different cultures, religions, ways of life, and other personal characteristics at all times.
  • Communication and Collaboration
    • Work with primary care partners and the Enable Health and Wellbeing Team to develop a social prescribing service that supports young people and families.
    • Maintain regular contact with primary care teams, providing updates and sharing knowledge of local community resources.
    • Develop supportive relationships and work in partnership with local community organizations, community groups, and statutory services to make safe and effective onward referrals.
    • Work with the Enable Health and Wellbeing Team and local partners to identify unmet needs within the community and gaps in service provision.
    • Act as a champion of social prescribing, increasing awareness and promoting its benefits among a wide range of audiences.
  • Service Quality and Development
    • Collect and record outcome and monitoring data using required systems, contributing to the evaluation of the programme.
    • Keep accurate records of client interactions and record all onward referrals to community services.
    • Manage your own caseload to ensure clients receive appropriate levels of support and expectations are met.
    • Gather client feedback to evaluate the quality of the service and to inform service changes and developments.
    • Identify how the service could be developed and improved, drawing upon knowledge of service delivery and making suggestions about how social prescribing could be embedded to a greater extent across the community.
    • Keep up to date with key changes in the health and social care sector in order to shape and develop the service, including those relating to good practice and policy.
    • Lead by example by demonstrating excellent customer service, delivery skills, organization, and professionalism.
    • Complete Quality Assurance Assessments for community organizations accepting social prescribing referrals to ensure they are safe, effective, and have the support they need to be part of social prescribing.
    • Work with your line manager to identify your own support needs and undertake continual personal and professional development.
    • Create and maintain a safe, supportive, and welcoming environment where all individuals are treated with dignity and their identity and culture are valued and respected. Report any instances of inappropriate behavior or discrimination.
    • Ensure referral data is kept securely in line with data protection law and Enable's procedures.

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