Patient Services Coordinator

4 weeks ago


Glasgow, Glasgow City, United Kingdom Nuffield Health Full time
The Opportunity

We are seeking a highly organized and customer-focused Patient Services Administrator to join our team at Nuffield Health Glasgow Hospital.

This is an exciting opportunity to work in a fast-paced environment, administering a large caseload of patients from referral to discharge, ensuring the company meets and exceeds service deliverables.

Key Responsibilities
  • Manage and administer patient data, ensuring accuracy and efficiency.
  • Provide exceptional customer service, handling inquiries and queries in a timely and professional manner.
  • Prepare and maintain reports, using data to inform business decisions.
  • Support clinic operations, including appointment bookings, room coordination, and consultant partnerships.
  • Collaborate with the team to achieve business objectives and improve patient outcomes.
The Person

We are looking for an experienced customer service professional with excellent communication skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.

Previous experience in a similar role, with a strong understanding of healthcare operations and policies, is essential.

As a valued member of our team, you will have access to a range of benefits, including financial and emotional wellbeing support, an online GP, gym membership, and private healthcare.

At Nuffield Health, we prioritize our employees' wellbeing and offer a supportive and inclusive work environment.



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